Recent Posts

Perks of Partnering with SERVPRO

6/22/2018 (Permalink)

Commercial Perks of Partnering with SERVPRO SERVPRO is well equipped and trained to take care of all your cleaning and restoration needs!


Keeping your office and warehousing spaces clean can be a real job, along with all your other concerns and business demands. As a smaller operation, you can often enlist the help of employees to do routine cleaning and maintenance, but sometimes a worker doesn’t have the physical capabilities for this type of task, or perhaps he or she is just too busy doing their actual job! That is always a good thing for you as a business owner but also makes it necessary to find another cleaning solution.

A partnership with a cleaning company like SERVPRO can solve this type of situation, and there are many benefits to an agreement like this.

First and foremost, they can be available 24 hours a day, so in addition to scheduled cleaning projects such as break areas, bathrooms, lobby and waiting rooms, etc., they can be called in for the big projects. These can include overnight stripping and waxing floors, clean up after water damage, or even mold remediation!

In addition, you can expect their staff to be fully trained, which will alleviate the issue of having to instruct someone on how to take care of a cleaning project. You can be sure that the proper products and equipment will be used, and the correct personal protection will be employed. The work will be guaranteed as well, so if your offices don’t look quite the way you want them after the company has been there, they can be asked to come back and make sure you are satisfied.

Contracting a cleaning company means there is one less thing for you to concern yourself with. When you unlock the doors in the morning, the entryway will sparkle, the desks, chairs, and other equipment will be neat and orderly, with no dust in sight. No more dingy corners or musty artwork in the waiting areas, no more lingering odors in the bathroom and break room. The microwave will never be an unpleasant surprise again, and the kitchen floor won’t be slippery from yesterday’s lunch hour. What’s not to like?

Call us to find out about our cleaning services today!

Your Walker County Commercial Flood

6/19/2018 (Permalink)

Commercial Your Walker County Commercial Flood Put us on your to-do list today! Don't be caught off-guard by disaster! Call and ask about our free Emergency Ready Profile!

Flood in Your Business

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So give us a call today at (706) 866-5646! Don’t delay, let your local SERVPRO help you prepare today!

Fire Damage- Our Process

6/19/2018 (Permalink)

How We Record Progress

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Chattooga, Dade, and Walker Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Chattooga, Dade, and Walker Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Don’t Lose Your Business By Not Being Prepared

6/14/2018 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Chattooga, Dade, and West Walker Counties has worked with many businesses in the area to ensure they are prepared for any emergency.

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan
Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
Identify and label utility shut-off locations.
Identify local utility contact information.
Identify local emergency contact information such as fire, police, and hospital contacts.
Establish main internal contacts for purposes of employee safety and emergency work authorization.
The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(706) 866-5646

As a trusted leader in the restoration industry, SERVPRO of Chattooga, Dade, and West Walker Counties has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. SERVPRO will help make your disaster "Like it never even happened." Contact us for more information.

How We Treat Our Customers

6/7/2018 (Permalink)

Commercial How We Treat Our Customers We strive to be your best partner throughout this process!

The Golden Rule

At SERVPRO® of Chattooga, Dade, and West Walker Counties we often talk about our Core Values. They include:

  • Always doing the right thing
  • Be Phenomenal
  • Focus on the Customer
  • Achieve success
  • Grow together
  • Follow the Golden Rule.

When we are doing work it is often in homes. We know that we must earn and work to keep trust with our customers, and that we must be good Samaritan’s every day and on every job. When a disaster occurs in your home or office, our experienced crews walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance. We strive to ensure that all necessary parties have the information needed to complete the job faster and get you back to life before.

If your home or office should have a water damage...

Whether it is from a sprinkler break or a space heater overheating, know that you can trust the team with 50+ years of experience to help guide you through it.

We are ready 24/7, 365 to help you at (706) 866-5646!


5/17/2018 (Permalink)

Mold Remediation PPE and SERVPRO In addition to being extra protective, sometimes they just look funny!

Personal Protective Equipment


Personal Protective Equipment (PPE) will be worn by our crews for various reasons. OSHA online states “Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.”

If you would like more information on “PPE”, please click the link provided above to continue reading.

Our crews wear these often to ensure maximal safety when operating in your home or business. PPE’s may be used in crawlspaces, attics, or even a living room depending on what kind of damage is incurred!

We proudly service Ringgold, Trenton, Lafayette, Chickamauga, Summerville, and surrounding communities!

Mold in Summerville/Mold in Rossville/Mold in Trenton

5/9/2018 (Permalink)

Mold Remediation Mold in Summerville/Mold in Rossville/Mold in Trenton Self-drying sometimes doesn't complete the drying process on water damage.

Cleaning on your own..

What happens when a customer decides that they can clean up a water damage with towels or a Wet Vac? MOLD!

Water damages

What you can see and also what you CAN'T see.

If there is no proper mitigation done by a professional, this damage can turn dangerous. Trying to mitigate water damage on your own may seem like an inexpensive alternative, but it can prove to be more expensive in the long run. There is a possibility that microbial growth, mold growth, or even structural damage could occur as a result of incomplete drying.

SERVPRO of Chattooga, Dade, and West Walker Counties has professional equipment that is able to detect moisture in the walls, insulation, floors, ceilings and anywhere else you might not be able to see. 

It is free for us to come out and investigate. Water damage restoration is much less invasive and less expensive than mold remediation.

Dryer Vent Fires

5/4/2018 (Permalink)

Fire Damage Dryer Vent Fires Dryer vent with excessive lent production.

The More You Know

Different kinds of home fires..

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

According to our friends at FEMA, during the peak months of fall and winter, they are even more likely to occur in your home. 

The facts do not lie,  FEMA reports: "2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss." That's a staggering statistic. 

Keep your home safe during the winter season and year-round by keeping those dryer vents nice and clean!

If you want to see a video of us in action cleaning a dryer vent, check out this link!

What To Do If Your Basement Floods

4/27/2018 (Permalink)

Water Damage What To Do If Your Basement Floods 1/2 inch of standing water in a flooded basement.

Flooded Basement

Rossville, Lafayette, and the entire state of Georgia has suffered a severe droughts in the recent past. While heavy rainfall is a very common cause for flooding basements, there are several other causes of basement flooding. Some of these major causes are:

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure

Because basements are the lowest part of a home and generally built underground, the basement is prone to suffering from flooding and high moisture levels. High moisture levels are worrisome as well due to the risk of microbial growth.

If you have any questions or need help, call us at (706) 866-5646

SERVPRO of Chattooga, Dade, and West Walker Counties will always respond to your call within 1 hour, begin the water extraction process within 4 hours, and notify the adjuster no later than 8 hours from the time of your loss. If the water damage is not handled quickly and properly it can cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. SERVPRO is here to help.

What To Do After Roof Damage

4/16/2018 (Permalink)

Roof Damage

Powerful storms often cause multiple cases of roof damage in Chattooga County, roof damage in Dade County, or roof damage in Walker Counties. Because so many homeowners in your area may be affected by the same issue, it can be hard to get a storm damage repair team to your home in a timely manner. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

Now that you know protecting a damaged roof is important, you may want to learn what you can do to guard your system from further damage.


Your roof repair team can use boards to temporarily fix certain aspects of a roofing system. For example, if the wind damage caused a tree branch to fall onto a roof, you may want to use a combination of boards to secure the damaged tree to ensure more branches do not fall onto your house.


Making your home watertight is an important part of roof repairs. However, roof damage often opens your house up to water damage even if there is the smallest of sprinkles. You can use a tarp to cover any holes or missing shingles on your system. If necessary, you may want to use a couple of boards to help keep the tarps securely in their place.


Your insurance coverage may help you make repairs to your house. Before you start doing anything too big, you may want to call your provider to learn more about your policy. You may need to take photos, call an adjuster or work with a repair team familiar with the insurance claims process.

Roof damage can be a major concern for you. This disrepair can leave the rest of your home vulnerable. If you cannot get a permanent repair started right away, you may want to protect the damaged system from further harm.

For more information, call us!

(706) 866-5646