Recent Posts

Esporta Washing System!

3/12/2018 (Permalink)

Fire Damage Esporta Washing System! The wash system in action!

Leaders in The Field!

SERVPRO of Chattooga, Dade, and West Walker Counties is proud to be one of the first local providers of textile washing services! Thanks to the latest technologies, our team is now able to restore:

  • soiled
  • sooted
  • mold damaged
  • sewage damaged

 areas on your bedding, clothing, linens, and leather goods.

Items once thought to be trash are now able to be restored and back in your hands in a matter of days! This Esporta cleaning process will now be implemented as a part of our textiles restoration process and can be delivered cleaner than ever! Let us salvage all of your families memories, and help to restore your life, "Like it never even happened."

About the Esporta Wash System from the makers

"How Does The Esporta iS4000 Clean 90% of Soft Contents?

The Esporta iS4000 utilizes a game-changing Hydraulic Cleaning process to guarantee the best clean possible. The Hydraulic Cleaning process breaks the chamber of the machine into multiple parts, and items are placed in these areas to be cleaned with a specially patented tumble.

The Hydraulic Cleaning process has been tested in over 15 independent laboratory studies in addition to thousands of cleaning jobs. In every instance, the iS4000 ensures products are food grade clean."

Improving for you!

We want to work smarter to make everything smoother for you! With faster and more quality services, your disaster can seem less impactful.


3/5/2018 (Permalink)

Biohazard Biohazard SERVPRO is here to make your restoration process seamless and easy

Our Services

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Chattooga, Dade, and West Walker Counties has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

With an office in Rossville we are centrally located to respond quickly to your needs. Call the office today:

(706) 866-5646

Fire Damage-How do we do it?

2/25/2018 (Permalink)

Fire Damage Fire Damage-How do we do it? We have processes to optimize your SERVPRO experience!

The Process!

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Chattooga, Dade, and West Walker Counties has a tried and true method to keep everyone up to date on the progress of every job!

Steps we take:

  1. When a customer first calls in a loss, we at SERVPRO of Chattooga, Dade, and West Walker  Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.”
  2. This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress.
  3. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Locally owned and operated, with the resources you would expect from a National Brand. SERVPRO of Chattooga, Dade, and West Walker Counties gets the job done right. 

Call us today at (706) 866-7646

Mold Prevention

2/19/2018 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY. If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.

Clean and repair roof gutters regularly.

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low. If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%). Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

How dirty is the flood water in my home?

2/11/2018 (Permalink)

Water Damage How dirty is the flood water in my home? Some water is cleaner than others!

What to Know!

There are many different uses for water. In our household alone, water is used for:

  • drinking
  • sanitation
  • sewer purposes
  • and more!

When water damage occurs, it’s important to know where the cause of the damage started. With that information, we’re able to identify the category of the water that we’re dealing with.

According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Chattooga, Dade, and West Walker Counties are highly trained by certified IICRC instructors.

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Faster to YOUR disaster

2/8/2018 (Permalink)

Water Damage Faster to YOUR disaster SERVPRO is here to help make sure your disaster seems like it never even happened!

Damage That Can Be Done..

No one likes to think about the possible ails of a disaster attacking your property. SERVPRO wants to help you become more knowledgeable. Understanding the extent of potential damage is key to taking the right steps in getting your property back to pre-damage condition!

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Mold in your Lafayette, Summerville, or Lyerly Home!

2/6/2018 (Permalink)

Mold Remediation Mold in your Lafayette, Summerville, or Lyerly Home! Mold can have negative health affects. Call us today if you suspect mold in your home.

"I think I have mold. What do I do?"

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  1. Stay out of affected areas.
  2. Turn off the HVAC system and fans.
  3. Contact SERVPRO of Chattooga, Dade, and West Walker Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Chattooga, Dade, and West Walker Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 

(706) 866-5646

Fire Safety Tips!

2/6/2018 (Permalink)

Fire Damage Fire Safety Tips! Safety is key when dealing with fires.

Fire Damage Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Chickamauga, Lafayette, Ringgold, Trenton, or Rossville home!

Large-Scale Flooding

1/24/2018 (Permalink)

Commercial Large-Scale Flooding Desiccant working alongside air movers.


This is a tool we use alongside dehumidifiers for larger buildings. Desiccants operate differently than low grain refrigerant dehumidifiers. Desiccants do not collect water through condensation. They vent moisture-laden air from inside the structure to outside the structure using a ventilation system. These are large units that sit outside the structure with venting tubes and air input tubes.

The tubes come from and go to the affected building. They create the greatest vapor pressure and are best used when trying to dry wood flooring, plaster, or concrete. They work on the principle of absorption rather then condensation.  In this process, water vapor is adsorbed by a silica gel. The silica gel is then activated by air movement. This energy causes the desiccant to push the water vapor; Releasing its moisture to the outside air.

Mold Growth

10/4/2017 (Permalink)

Mold Remediation Mold Growth Don't let mold be a hassle! Call us today!

Mold Damage

Mold is not quite as common as the Alabama sunshine, but it does happen to many residents. There is a common myth that mold starts due to poor housekeeping or it only happens to hoarders. It is untrue because mold is everywhere.
Mold spores only become a threat when they have the right combination of moisture, temperature, and a food source. To stop the threat; an experienced restoration company knows that we need to break one side of that triangle of resources. The easiest method is to remove the source of moisture. SERVPRO of Chattooga, Dade, and West Walker Counties knows that the sooner we get started, the faster we can stop the mold damage and prevent further growth in a Summerville or Trion home.

To get quickly started, we have developed a list of questions for the homeowner that help us determine where the mold source might be along with other, useful information:

1. Is there visible mold in your home? Where is it?
2. Is there a strong, musty odor?
3. Have you had any problems with mold previously?
4. Is there current water damage or have you had water damage in the past? When did any previous damage happen?
Once we have this information, our inspectors can quickly find the source of the mold infestation, areas of excess moisture and how to stop both. 

What We Can Do

Technicians begin by removing any standing water. For puddles and other small areas, we use water extractor wands to get into crawlspaces and small areas. For areas we cannot physically get into, we place a chemical desiccant to draw moisture from the surrounding air or set up a dehumidifier to draw larger amounts of moisture. Some of these machines can draw out over 20 gallons of water per day.

Once the air is dry enough, the mold spores return to a dormant state. If the spores are only on a surface, we attempt to vacuum them up or use dry wiping to remove them. Vacuuming and dry wiping get the spores out of the home without adding moisture to the environment.

If the spores had time to grow into building material such as drywall, we prefer to remove the entire panel and dispose of it. Attempting to dig out the mold to prevent replacing panels is rarely ever cost-effective. It is a labor-intensive process that adds up quickly on a final bill. 

Here to Help!

SERVPRO of Chattooga, Dade, and West Walker Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(706) 866-5646!