Recent Posts

SERVPRO Disaster Response

9/14/2017 (Permalink)

Storm Damage SERVPRO Disaster Response Hurricane off the Atlantic Coast

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO has helped with Hurricane storms Ivan (2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey/Irma (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It's nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

Power Outage Tips

9/14/2017 (Permalink)

Commercial Power Outage Tips Don't get caught unprepared! Be aware!

Going Dark

This year, we have seen some major power outages across the nation. Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to ready.gov:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car's gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state's or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or restaurant that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power surges that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience a water damage after a storm, call SERVPRO of Chattooga, Dade, and West Walker Counties at (706) 866-5646 to remediate your damage and restore you home to pre-storm damage condition.

What to do after a fire

9/13/2017 (Permalink)

Fire Damage What to do after a fire Aftermath of a house fire

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Chickamauga, or Lafayette home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Chattooga, Dade, and West Walker Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

How To Deal With Mold!

9/12/2017 (Permalink)

Mold Remediation How To Deal With Mold! If you have mold in your home, don't be afraid to call us!

Managing Mold

When there's a water intrusion, like a roof leak or a leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can cause significant damage to your property. This month being National Preparedness Month, it is important to encourage everyone to take precautionary measures to prevent mold in their home. With that being said, SERVPRO is here to ensure you are taken care of after disaster strikes your home. Here is a guide to what steps to take if you discover mold in your home. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a typical mold removal process.

  1. Call SERVPRO of Chattooga, Dade, and West Walker Counties
  2. Your property will have an inspection and a damage assessment
  3. Mold containment will be used if needed
  4. Specialized air filtration will be used
  5. We will remove mold and mold-infested materials
  6. Your belongings and content in your home will be cleaned if needed
  7. Restoration of your home!

Here to Help!

SERVPRO of Chattooga, Dade, and West Walker Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(706) 866-5646

Insurance and SERVPRO

9/11/2017 (Permalink)

Commercial Insurance and SERVPRO The SERVPRO difference!

WHY MORE INSURANCE AGENTS CHOOSE SERVPRO

SERVPRO blends customer service with accountability! SERVPRO understands your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need.

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it's fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client's loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results.

That's the SERVPRO difference.

National Preparedness Month

9/11/2017 (Permalink)

Storm Damage National Preparedness Month Power outage kit itemized checklist!

Be Prepared this month!

September is National Preparedness Month and we at SERVPRO of Chattooga, Dade, and West Walker Counties wants to make sure you are prepared in case of disaster. The American Red Cross encourages that each household and car have a preparedness kit. A statistic according to FEMA states that 60% of Americans have not practiced what to do in a disaster. 80% of American live in counties that have been affected by disaster at some point. Also, according to The American Red Cross 48% of Americans do not have emergency supplies, and 44% do not have first aid kits. Emergency kits should include things like water, canned food, a can opener, flashlights and batteries, including enough food and water for each person in your household for 5 days. Considering recent events, an emergency plan is paramount to ensure you are safe when disaster strikes. Whether you live on the coast or in the woodlands, having resources put away that you can grab at a moment's notice is imperative.

Here to help!

All month SERVPRO of Chattooga, Dade, and West Walker will be bringing tips and information on how to best be prepared in case of disaster.

Should disaster strike your home, don't be afraid to call us today at (706) 866-5646

Types of Mold

9/6/2017 (Permalink)

Mold Remediation Types of Mold Mold is nothing to mess with! Call us today if you see visible mold growth in your home!

There are over 100,000 forms of fungi that can turn into mold.

Mold in excessive amounts may cause health issues or worse. When water gets into a part of your home or business, getting the water out before mold sets up is ideal. Here are the warning signs to look for if water has not been removed before the mold begins to grow:

-visible mold growth

-a strong or musty odor

-mold problems in the past

What SERVPRO of Chattooga, Dade, and West Walker Counties Professionals Can Do For You:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes Cleaning

No matter your needs, expect the most reliable information as well as the best service. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. No damage is too big or too small.

No Building is “Too Big” for us!

9/6/2017 (Permalink)

Commercial No Building is “Too Big” for us! No job too big for us!

Don't let the orange house logo fool you!

The professionals at SERVPRO of Chattooga, Dade, and West Walker Counties have the experience and capability to handle projects of all sizes including commercial buildings. From factories and warehouse, to school buildings and hospitals, our team has the equipment, knowledge and understanding to handle any size commercial project. Our commercial clients trust us because we understand their business operation needs. Our training gives us the knowledge to handle any situation from water damage to smoke damage to content restoration and relocation.

SERVPRO Chattooga, Dade, and West Walker Counties is able to assess the situation, quickly develop a plan of action, and work with all key parties in executing and communicating during each phase of the project. Available to work 24 hours a day, 7 days of week we provide a valuable resource to facilities of all sizes during a time of need.

Call us today at (706) 866-5646 for any of your commercial needs or to schedule a meeting to discuss.

Types of Flood Damage

9/5/2017 (Permalink)

Storm Damage Types of Flood Damage Lower walls gone after removal due to flood waters.

SERVPRO Technicians are Standing By to Help Remediate Storm Damage in Your Home

Storm flooding is less common than clean water flooding but is much more destructive. Clean water floods start from a source inside the home, such as a water-based appliance or busted pipe. Storm floods come from outside the home, carrying waters caused by rainfall or river overflow into the home. As this water encounters many more substances and materials than most clean water floods, storm flooding comes with a host of unique issues SERVPRO personnel have to work against in the fight to get your home back to normal.

Staining

One of the most easily visible effects of storm damage in Summerville and Lyerly is the staining of floors, walls, and furniture that comes with most of these floods. Even if it is only a very shallow layer of water, storm floods carry dirt, debris, chemicals, and plant matter that stain nearly everything they touch. In addition to heavy discoloration and warping of materials, stains of this sort usually imbue the damaged surface with a pungent and unpleasant odor. SERVPRO handles these messes with heavy cleaning equipment and special deodorizing foggers.

Organic Waste

Organic matter is one of the more unpleasant aspects of many storm floods. In addition to plants and timber, floodwaters can carry dead animals, fungi, and human waste into the home, creating potential biohazards requiring extreme care to handle. Luckily, we are fully certified to handle biohazards, so these issues should not interrupt our work process.

Power Outages

Power outages are a common facet of many storm damage cases, especially when far-reaching disasters like hurricanes are the principle cause of damage. Most of our equipment runs on alternative fuel sources or is self-powered, meaning that even though power may be out for the area, we should still be able to get work done and repair your home.

Here to Help!

SERVPRO of Chattooga, Dade, and West Walker Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble

(706) 866-5646.

Water Damage Timeline

9/5/2017 (Permalink)

Water Damage Water Damage Timeline Make sure a water in your home won't drown you in worry! Call us today! We are here to help!

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Chattooga, Dade and West Walker Counties

SERVPRO of Chattooga, Dade and West Walker Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (706) 866-5646