Recent Posts

Dade County Storm

8/15/2018 (Permalink)

Dade County Storm Flooding

Because of our location nestled in the valley, Trenton residents are especially prone to damage caused by floods.  Flooding can be common during the warmer seasons, but unusual weather patterns can also bring unexpected flooding that Dade County can see throughout the entire year.

If your home has flooded, it is important to conduct a list of safety checks before you move back in.  The Department of Housing and Urban Development has a detailed outline listing these safety steps.  They include:

  • Checking the roof for dips across the surface
  • Checking external walls to determine if they are no longer plum
  • Checking the foundation from the outside to see if it has been damaged
  • Making sure electricity and gas have been shut off

Once inside, there can be many safety hazards and threats. The presence of mold is a real possibility and a valid concern for your personal safety. If you have an older home, there is also the risk of lead or asbestos contamination. Flood water contains multiple health hazards and just because the visible water is gone, it doesn’t mean the contaminants are no longer a threat.

That burning desire to check your home after major water damage is natural but even a few minutes inside could be bad for your health.  At SERVPRO of Chattooga, Dade, and West Walker Counties, we provide emergency water disaster services.  We have given our mitigation specialists extensive training for safely entering this type of potentially dangerous environment and for getting the remediation process started.  It is our hope you never have to experience this type of natural disaster or other types of water damages, but if you do, we are a phone call away at (706) 866-5646 and are always ready to help! “Like it never even happened.”

Fire Damage- How do we do it?

8/1/2018 (Permalink)

Tracking Your Job

Do you ever wonder how SERVPRO keeps up with every customer’s job progress?

SERVPRO of Chattooga, Dade, and West Walker Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Chattooga, Dade, and West Walker  Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Locally owned and operated, with the resources you would expect from a National Brand. SERVPRO of Chattooga, Dade, and West Walker Counties gets the job done right. 

Call us today at 706-866-5646

Water Damage - What to do?

8/1/2018 (Permalink)

Water you going to do?

If your home in  Rossville, Lafayette, Chickamauga, Trenton or surrounding areas has water from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO of Chattooga, Dade, and West Walker Counties arrives.

-Shut off the source of the water.

-Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

-Remove as much excess water as possible by mopping and blotting

-Wipe excess water from wood furniture after removing lamps and tabletop items

-Remove and prop up wet upholstery cushions for even drying

-Place aluminum foil or wood blocks between furniture legs and wet carpeting

-Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off damp floors

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors

If you have experienced water damage call SERVPRO of Chattooga, Dade, and West Walker Counties today at 706-866-5646

Try Ultrasonic Content Cleaning

8/1/2018 (Permalink)

Restoring Your Damaged Contents

As a homeowner or even a renter, one of our biggest fears is losing everything we own to a disaster, especially the items that are most sentimental to us. When a  disaster hits, it is much more than just a physical burden, it also takes a mental toll with everything that now needs cleaned and repaired. There are many different methods of cleaning, depending on the type of damages that are done, but one specific way could truly salvage items that you might have just given up on in the past. This method of cleaning is called Ultrasonic Content Cleaning.

Ultrasonic Content Cleaning uses cavitation action to access even the smallest of crevices on damaged objects. Cavitation is the formation of vapor cavities in liquid, meaning small bubbles that implode to send powerful shockwaves of pressure across the damaged or dirty object, successfully removing residue. This process can send the cleaning fluid in places that a hand cannot reach to clean.

According to TovaTech, the restoration process for smoke and water damaged articles includes a couple of different steps. First the objects are placed into mesh baskets where they are pre-washed with high agitation to remove as much loose residue as possible. Next, they are placed into the ultrasonic cleaning tank for the cavitation action to take place. The bubbles from the cleaning fluid make their way through the items, removing the last of the remnants thoroughly cleaning the, what used to be, damaged items. The rinse station is next where the flowing reverse osmosis water (water that was put through a membrane removing tap water impurities) removes the soap residue and leaves that clean final touch. The last 5 minutes of the cleaning process go to the drying tunnel where the dyer covers the items in a continuous, down draft, hot air to make its way back to the customer.

According to besttechnologyinc.com, the assembly line layout of the Ultrasonic technology can improve cleaning and labor times by as much as 75%. This process has saved tons of money by restoring products instead of having to replace them. Items that look like they could never be used again have been restored back to beautiful looking items. Don’t give up on your items next time and give the ultrasonic cleaning a try.

SERVPRO of Chattooga, Dade, and West Walker Counties has the right equipment to get your home, and it's contents clean after a fire or smoke damage. 

Call us today at 706-866-5646.

Your Walker County Commercial Flood

6/19/2018 (Permalink)

Commercial Your Walker County Commercial Flood Put us on your to-do list today! Don't be caught off-guard by disaster! Call and ask about our free Emergency Ready Profile!

Flood in Your Business

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So give us a call today at (706) 866-5646! Don’t delay, let your local SERVPRO help you prepare today!

Fire Damage- Our Process

6/19/2018 (Permalink)

How We Record Progress

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Chattooga, Dade, and Walker Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Chattooga, Dade, and Walker Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Don’t Lose Your Business By Not Being Prepared

6/14/2018 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Chattooga, Dade, and West Walker Counties has worked with many businesses in the area to ensure they are prepared for any emergency.

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan
Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
Identify and label utility shut-off locations.
Identify local utility contact information.
Identify local emergency contact information such as fire, police, and hospital contacts.
Establish main internal contacts for purposes of employee safety and emergency work authorization.
The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(706) 866-5646

As a trusted leader in the restoration industry, SERVPRO of Chattooga, Dade, and West Walker Counties has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. SERVPRO will help make your disaster "Like it never even happened." Contact us for more information.

How We Treat Our Customers

6/7/2018 (Permalink)

Commercial How We Treat Our Customers We strive to be your best partner throughout this process!

The Golden Rule


At SERVPRO® of Chattooga, Dade, and West Walker Counties we often talk about our Core Values. They include:

  • Always doing the right thing
  • Be Phenomenal
  • Focus on the Customer
  • Achieve success
  • Grow together
  • Follow the Golden Rule.


When we are doing work it is often in homes. We know that we must earn and work to keep trust with our customers, and that we must be good Samaritan’s every day and on every job. When a disaster occurs in your home or office, our experienced crews walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance. We strive to ensure that all necessary parties have the information needed to complete the job faster and get you back to life before.

If your home or office should have a water damage...

Whether it is from a sprinkler break or a space heater overheating, know that you can trust the team with 50+ years of experience to help guide you through it.

We are ready 24/7, 365 to help you at (706) 866-5646!

PPE and SERVPRO

5/17/2018 (Permalink)

Mold Remediation PPE and SERVPRO In addition to being extra protective, sometimes they just look funny!

Personal Protective Equipment

PPE

Personal Protective Equipment (PPE) will be worn by our crews for various reasons. OSHA online states “Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.”

If you would like more information on “PPE”, please click the link provided above to continue reading.

Our crews wear these often to ensure maximal safety when operating in your home or business. PPE’s may be used in crawlspaces, attics, or even a living room depending on what kind of damage is incurred!

We proudly service Ringgold, Trenton, Lafayette, Chickamauga, Summerville, and surrounding communities!

Mold in Summerville/Mold in Rossville/Mold in Trenton

5/9/2018 (Permalink)

Mold Remediation Mold in Summerville/Mold in Rossville/Mold in Trenton Self-drying sometimes doesn't complete the drying process on water damage.

Cleaning on your own..

What happens when a customer decides that they can clean up a water damage with towels or a Wet Vac? MOLD!

Water damages

What you can see and also what you CAN'T see.

If there is no proper mitigation done by a professional, this damage can turn dangerous. Trying to mitigate water damage on your own may seem like an inexpensive alternative, but it can prove to be more expensive in the long run. There is a possibility that microbial growth, mold growth, or even structural damage could occur as a result of incomplete drying.

SERVPRO of Chattooga, Dade, and West Walker Counties has professional equipment that is able to detect moisture in the walls, insulation, floors, ceilings and anywhere else you might not be able to see. 

It is free for us to come out and investigate. Water damage restoration is much less invasive and less expensive than mold remediation.