Did you know we have trained professionals?

11/27/2019 (Permalink)

Several male and female adults smiling as they're having a training session

Did you know that we have trained professionals?

We have a great workforce here and we proudly employ local people! SERVPRO of Chattanooga, Dade, and W. Walker Counties wants to ensure your customer experience is smooth and efficient. With friends and neighbors you trust, we also ensure that your SERVPRO employee is a trained and IICRC Certified technician! YOU the customer matters to us and we want to ensure you are comfortable and pleased with your experience!

Learn more about our training programs below:

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning
• Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar (non-credit course)

Remember if you have a water, fire, or mold damage, SERVPRO of Chattanooga, Date, and West Walker Counties is trained, certified, and here to help! 706-965-7378